Frequently Asked Questions
Find answers to common questions about CliniScribe. If you need further assistance, our support team is here to help!
CliniScribe complies with the Australian Privacy Act 1998 and the Australian Privacy Principles to safeguard personal information. Data is securely hosted on local Microsoft Azure servers, ensuring compliance with Australian data sovereignty requirements. Regular audits, system updates, and rigorous breach notification processes ensure adherence to all legal obligations. Users also have the ability to manage and control their personal information. By implementing these measures, CliniScribe helps healthcare providers meet their legal responsibilities while maintaining the highest standards of patient confidentiality and data protection.
At CliniScribe, safeguarding patient data is our top priority. We meet and exceed HIPAA standards by using advanced encryption to secure data during transfer and storage, ensuring it remains protected from unauthorised access. Strict access controls, including role-based permissions, ensure only authorised personnel handle sensitive information. We conduct regular audits and system updates to align with the latest HIPAA regulations, and our team receives ongoing training to maintain a strong culture of privacy and security. By combining robust technology and continuous education, CliniScribe ensures patient confidentiality is protected every step of the way.
CliniScribe is committed to meeting the highest standards of data protection under GDPR. Patient data is encrypted during transfer and storage, with strict access controls and regular security audits in place. Critically, data is immediately erased after processing to eliminate unnecessary retention. Our transparent privacy policy clearly explains how data is collected, used, and stored, giving you full control to access, correct, delete, or transfer your data. By combining secure processing, immediate data erasure, and transparency, CliniScribe protects patient privacy while fostering trust and compliance.
If you have any concerns or notice a potential issue, you can contact our privacy officer directly. If you’re not satisfied with the resolution, you may escalate the matter to the Australian Privacy Commissioner.
Phone: +61 468 945 344
Email: hello@cliniscribe.ai
Mail: Nadasha Nguyen, Privacy Officer
The AI Dev Australia Pty Ltd
7/946 Burke Road
Deepdene VIC 3103
