Putting Your Data Security First
In today's digital healthcare landscape, protecting patient information is paramount. At CliniScribe AI, we understand this deeply. That's why we've built our platform with a core focus on data privacy and security, ensuring your trust and compliance with all relevant regulations.
Built for Global Compliance
CliniScribe AI isn't a one-size-fits-all solution. We've meticulously designed our platform to meet the specific data security requirements of your region. Here's how we ensure compliance:​
Australian Privacy Act 1998
We adhere to the Act's principles, prioritising data sovereignty and user empowerment:
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Local Data Storage: Data resides securely on local Microsoft Azure servers, complying with Australian data sovereignty regulations.
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Rigorous Auditing & Breach Notification: We maintain adherence to all legal obligations through regular audits, system updates, and robust breach notification processes.
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User Control over Data: You have the ability to manage and control your personal information within the platform.
HIPPA (US)
We exceed HIPAA standards with robust security measures:
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Advanced Encryption: Data is secured during transfer and storage with robust encryption techniques.
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Strict Access Controls: Access to sensitive data is strictly controlled through role-based permissions.
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Regular Audits & Updates: We conduct frequent audits and update systems to maintain alignment with the latest regulations.
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Ongoing Team Training: Our team receives continuous education on data privacy and security best practices.
GDPR (EU)
We uphold the high standards of GDPR with a focus on data minimisation and user control:
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Secure Processing & Encryption: Patient data is encrypted in transit and at rest, with robust security audits ensuring ongoing protection.
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Immediate Data Erasure: Once processing is complete, data is promptly erased to eliminate unnecessary storage.
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Transparent Privacy Policy: We clearly explain how data is collected, used, and stored, empowering you to control your information through access, correction, deletion, and transfer options.
Universal Security Features
Beyond regional regulations, CliniScribe AI offers robust security features across the board:
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Two-Factor Authentication (2FA): Enhance security by enabling 2FA for an extra verification step when accessing your account.
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Advanced Encryption: Data stays protected with encryption both at rest and in transit.
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Access Controls: Role-based permissions and strict authorisation protocols limit access to sensitive information.
Your Data. Your Control
We believe in transparency and empower you to manage your data with confidence:
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FAQ - Data Privacy and Security: Get clear answers to common questions about data collection, storage, and security practices.
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Data Deletion: If you remove your account or it's inactive for a year, all associated data will be securely deleted.
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No Payment Information Storage: No patient or user payment details are ever stored by CliniScribe AI. Payments are securely processed through Stripe, adhering to their strict privacy standards.
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Data Sharing: Your data is never shared with third parties unless required by law or with your explicit consent. Even then, strict agreements govern how your information is protected.
Prioritising Patient Data Security
For patient data, we apply an even stricter approach:
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Secure Processing & Immediate Deletion: Data like dictations, videos, and SOAP notes are processed securely and then permanently deleted immediately after completion.
Staying Informed, Keeping Secure
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Cybersecurity Education: We offer regular educational sessions to empower you with the knowledge and tools to further secure your data.
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Dedicated Support: If you have any concerns, contact our Privacy Officer directly. You can also escalate issues to the relevant data protection authority in your region.